Privacy Policy

StitchSeam sells NFL, NBA, MLB and NHL jerseys at wholesale prices to individual buyers, bulk buyers, resellers and small shops. This policy explains what information we collect, why we collect it, and how we handle it when you place an order or contact us.

Information We Collect

Order details: name, billing and shipping address, email address, and the items in your order, including bulk and reseller orders.
Payment data: handled through our secure checkout. We do not store full card numbers on our systems.
Messages: anything you send through the contact form or WhatsApp, so we can answer questions about pricing, sizes or larger orders.
Technical data: basic device and browser information used to keep the store working and to prevent abuse.

How We Use Your Information

To process and pack your order and to send a tracking number once it ships.
To provide support by WhatsApp or the contact form.
To handle returns within 30 days of delivery.
To keep records needed for accounting and fraud checks.

Shipping and Returns

Shipping takes 7-15 business days. Orders ship with a tracking number, and shipping is free on orders over $50. If you need to send something back, returns are accepted within 30 days of delivery. Contact us first so we can confirm the return steps.

Sharing

We share information only with the services that make an order possible, such as payment processors, shipping carriers and the messaging tools behind WhatsApp and the contact form. We do not sell your personal information.

Cookies

Cookies help the cart and checkout work and help us see which pages are useful. You can block cookies in your browser, though parts of checkout may not work without them.

Your Choices

You can ask to see, correct or delete the personal data we hold about you. Message us by WhatsApp or the contact form and we will respond.

Security

Checkout is secure and we take reasonable steps to protect the data you give us. No online system is perfect, so keep your account details private.

Changes

We may update this policy. The version posted on this page applies to your use of the store.

Contact

Questions about this policy or about a wholesale or bulk order? Reach us by WhatsApp or through the contact form.